Frequently Asked Questions

Q: Can I visit the bird before I buy?
A: Yes! All visits are by appointment only UNTIL our storefront is completed, and you can meet babies when they are pulled from the nest.

Q: Do you ship birds?
A: Yes! We ship through Delta Airlines nationwide for an additonal fee.

Q: What species do you offer?
A: Lovebirds, Cockatiels, Green Cheek Conures, Indian Ringnecks, and seasonal specialty breeds.

Q: How do I join the texting alert list?
A: Text your name to our number 865-692-7238, say “I want birds” to be added to our automatic species texting list.

Q: Is there a waitlist?
A: We do not use a wait list. All babies are offered on a first-come, first-serve basis once they are ready for reservation or pre-weaning adoption.

Q: What is consent based feeding and why do you do it?
A: Consent-based feeding means we use a spoon unless it’s medically necessary to use any other form of feeding, such as a syringe.

We use consent-based feeding because it’s safer and creates positive associations. Babies choose to eat at their own pace, which supports natural swallowing and reduces stress. Syringe feeding can be uncomfortable and—if inserted too deep or on the wrong side—can increase the risk of aspiration. Consent-based feeding avoids those risks and helps produce calmer, more confident birds.

Q: How old are the birds when you pull them from the nest?
A: When the last baby to hatch reaches 3 weeks of age.

Q: What if I do not know how to handfeed a bird?
A: That’s completely okay! We offer a hand-feeding tutorial session, and if you purchase a young bird you’re always welcome to bring it back for us to finish its feedings. We also provide phone or video support, and if you’re nearby we can even come to you to help. Or, if you prefer, you can simply reserve the baby and pick it up once it’s fully weaned.

Contact Us

Interested in one of our birds?

Fill out some info and we will be in touch shortly.

Absolutely can’t wait? Call 865-692-7238; if we don’t answer, please leave a message so we know to call you back!

We can’t wait to hear from you!

The information provided on this website is for educational purposes only and is not a substitute for professional veterinary advice. Always consult a qualified veterinarian for concerns about your pet's health or well-being. We are not liable for any issues arising from the use of this information.