Privacy policy

Privacy Policy

We Love Birds LLC
Last Updated: 11/20/2025

Welcome to We Love Birds LLC. Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website welovebirdsaviary.com and our services.

1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

  • Reserve or purchase a bird

  • Submit a contact form

  • Sign up for our texting alerts

  • Request a visit or hand-feeding session

  • Communicate with us through email, text, or social media

This may include:

  • Your name

  • Email address

  • Phone number

  • Billing/shipping address

  • Payment details (processed securely by third-party payment processors; we do not store full card numbers)

  • Any additional information you choose to share

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Device and browser type

  • Pages viewed

  • Time spent on the site

  • General location (city/state)

  • Website usage via analytics tools

Cookies

We use cookies to improve user experience, track analytics, and support basic site functions.
You can disable cookies at any time in your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Process reservations, adoptions, and purchases

  • Contact you about your order or inquiry

  • Send text alerts or updates you opt into

  • Schedule visitations or services

  • Provide customer support

  • Improve our website, services, and user experience

  • Comply with legal requirements

We do not sell or rent your personal information.

3. How We Share Information

We may share your information with:

  • Payment processors (such as Square, Stripe, or Shopify)

  • Shipping and airline services (such as Delta Cargo)

  • Web hosting, texting, and email platforms

  • Marketing/analytics services

These third parties only receive the information needed to perform their services.

We may also share information if required by law or to protect our rights.

4. Data Protection & Security

We take reasonable steps to safeguard your information, including:

  • SSL-encrypted website

  • Secure payment processing

  • Limited internal access to customer data

  • Safe data handling procedures

However, no online transmission is 100% secure.

5. Your Choices & Rights

You may:

  • Opt out of marketing texts/emails at any time by replying STOP

  • Request access to any personal data we have about you

  • Request corrections or updates

  • Request deletion of your data (unless required for legal or business reasons)

To make a request, contact us at:
Email: welovebirds865@gmail.com

6. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect information from children.

7. Third-Party Links

Our website may include links to third-party sites.
We are not responsible for their content or privacy practices.

8. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.

9. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

We Love Birds LLC
Walland, Tennessee
Email: welovebirds865@gmail.com
Phone/Text: 865-692-7238